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Owners of the current generation Isuzu D-Max ute and MU-X SUV – as well as the related Mazda BT-50 ute – are being encouraged to join a potential class action for damages over a common suspension fault.
Chamberlains Law Firm is currently hiring expression of interest from D-Max, MU-X and BT-50 owners who want to participate in a future class action against Isuzu and Mazda for their alleged failure to address a problem causing excessive tire wear.
Since the three models were launched in Australia in 2020, owners have complained of excessive “jerky steering”, which occurs when the vehicle hits a bump in the road and its front wheels steer themselves without any driver input.
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The result can be excessive, uneven tire wear. The problem is exacerbated when the vehicle’s ground clearance increases, as is common in the off-road community.
Last month, Isuzu and Mazda announced the introduction of a free steering alignment to remedy the failure, the first going so far as to offer to replace tires with premature and uneven wear caused by uneven cornering on a case-by-case basis.
However, according to the company leading the potential class action lawsuit, this adjustment is not enough, given that owners may have spent money on replacement tires and suffered a decrease in the resale value of their vehicle.
The law firm claims that “no permanent solution has been offered by Isuzu or Mazda in relation to this issue”, although “it has been apparent for several years”.
A number of aftermarket companies have developed replacement steering knuckle kits for the D-Max, MU-X and BT-50 in an attempt to reduce the effects of uneven turn-in, although these can start at around $1,200 before installation.
Isuzu rolled out the steering alignment change to the new D-Max and MU-X between November 2023 and January 2024, with all units sold since then benefiting from the fix.
Mazda Australia has not confirmed a timetable for the BT-50, but it is exported from the same factory in Thailand, so the fix is expected to be introduced in the same period.
Approximately 75,000 examples of the current generation Isuzu D-Max were sold before the fix was completed, as were approximately 35,000 MU-Xs and around 45,000 BT-50s.
CarExpert has contacted both Isuzu Ute Australia and Mazda Australia about the proposed class action.
MORE ▼: All Isuzu D-Max • MU-XMORE ▼: All Mazda BT-50MORE ▼: Isuzu details free fix for D-Max and MU-X ‘bumpy steering’ problemMORE ▼: Owners of Mazda BT-50 offered correction of bumps on the steering wheel
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