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Live Nation hit by data hack which may affect 560m Ticketmaster customers | Cybercrime

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Ticketmaster has been the target of a cyberattack, with hackers allegedly offering to sell customer data on the dark web, parent company Live Nation has confirmed.

The ShinyHunters The hacking group is reportedly demanding around £400,000 in ransom to prevent the data from being sold.

The group reportedly had access to the names, addresses, phone numbers and partial payment details of the site’s 560 million customers.

In submission to the US Securities and Exchange Commission on Friday, Live Nation said: “On May 20, 2024, Live Nation Entertainment, Inc. identified unauthorized activity in a third-party cloud database environment containing the Company’s data (primarily from its subsidiary Ticketmaster LLC) and launched an investigation with industry-leading forensics to understand what happened.

“On May 27, 2024, a criminal threat actor offered what it claimed was the company’s user data for sale via the dark web.

“We are working to reduce the risk to our users and the Company and have notified and are cooperating with law enforcement.

“When appropriate, we also notify regulatory authorities and users regarding unauthorized access to personal information.”

Santander bank confirmed on Friday that it was hacked about two weeks ago. Also, ShinyHunters are reported to be behind this cyber attack.

The group advertised on a hacking forum for the data, which it said also included HR details of staff, with an asking price of $2m (£1.6m). The group claims to have the data of 30 million customers. It also claims to have 6 million account and balance numbers and 28 million credit card numbers.

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In the post outlining the data it claims to have, the hacking collective mocked the bank, saying: “Santander is also welcome if they want to buy this data.”

Authorities in Australia and the US are reportedly engaging with Ticketmaster to understand and respond to the incident.

Ticketmaster and Live Nation have been reached for comment.

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